Lady Unique Boutique

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Frequently asked questions

Return Guideline

* Items can be returned for store credit only, issued in the form of a gift card sent via email.
* Email us at ladyuniqueboutique@gmail.com to confirm you meet the return requirements. If so, we'll send you a shipping label.
* All returns must be received within 7 days from the date we ship our order.
* Anything purchased on SALE is not eligible for return.
* Merchandise must remain unwashed, unworn, unaltered, no makeup stains,

no deodorant stains, animal hair, smell of cigarette smoke or other odors, or perfumes to be eligible for return.
* Original Shipping is nonrefundable unless there was a mistake on our end.
* Gift Cards are nonrefundable

Returns that do not meet our guidelines will be sent back at your own expense.

Mail Return to:

Lady Unique Boutique
165 Gateside West
Westcliffe, CO 81252

Refunds are processed within 3 business days of receiving your return. Include your original receipt with reason why you are returning. An email confirmation with your gift card will be sent via email when your refund has been issued.

Exchange

Since our items sell out quickly, we cannot guarantee an item will be in stock by the time we receive your return.

Damage or Defective

Please look over your order as soon as you receive it. If you think that you've received a defective item, contact us at 719-371-7076 within 3 business days of receipt of your order with a photo of the defect. After 3 days your item will no longer qualify for a return.

We are not responsible for damages to clothing as a result of improper care, handling, or incorrect sizing.

Lady Unique Boutique is not responsible for any lost/damaged return packages. Packages that have been returned to us as "undeliverable" are subject to re-shipping at buyer’s expense, and initial shipping charges are non-refundable. We unfortunately cannot guarantee shipping time frame once the package has left our hands.

We are unable to accept returns on sale items.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

305 Main St.in picturesque Westcliffe, CO!

Shipping is FREE on orders of $100 or more.

All orders ship USPS, Parcel Select, Flat Rate $8.95